1. Information We Collect

a. Personal Information

We may collect personal information directly from you when you:

• Register an account
• Place an order
• Subscribe to our newsletter
• Contact us via forms or email

This information may include:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely)

b. Non-Personal Information

We automatically collect non-personal information about your visit, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed, links clicked, and time spent on the Website

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2. How We Use Your Information

We use your information to:

1. Process orders and payments.
2. Deliver products and services.
3. Send order updates and promotional emails (with your consent).
4. Respond to inquiries and customer service requests.
5. Improve our Website's functionality and user experience.
6. Comply with legal obligations and prevent fraudulent activities.

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3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences (e.g., language, currency).
• Analyze website traffic and usage patterns.
• Deliver personalized product recommendations and advertisements.

You can manage or disable cookies through your browser settings, but doing so may limit some Website functionalities.

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4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

1. Service Providers: Trusted third-party vendors (e.g., payment processors, shipping partners) to fulfill orders and provide services.
2. Legal Compliance: Authorities or regulators if required by law or to protect our legal rights.
3. Business Transfers: In case of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

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5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:

• Secure Sockets Layer (SSL) encryption for data transmission.
• Regular security audits and updates.
• Restricted access to personal information by authorized personnel only.

While we strive to secure your information, no system is completely foolproof. We recommend safeguarding your account credentials and notifying us immediately of any unauthorized use.

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6. Your Rights

You have the right to:

1. Access the personal information we hold about you.
2. Update or correct inaccurate information.
3. Request the deletion of your data (subject to legal or contractual obligations).
4. Opt out of receiving promotional emails by clicking the "unsubscribe" link in our communications.

To exercise these rights, please contact us at privacy@capitalbaths.com.

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7. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

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8. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will promptly delete it.

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9. International Data Transfers

If you are accessing our Website from outside the United Arab Emirates, please note that your information may be transferred, stored, and processed in the UAE. By using our Website, you consent to such data transfers.

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10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

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11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

• Email: finance@capitalbaths.com
  
  
• Phone:  +971 52 267 3451
  
  
• Address:
  
     Sh# 19 Goshi Warehouse City - Al Qouz Ind 3, Dubai
     Sh# 57 Build Mat Mall Warsan 3, Dubai
     Sh# 18 Build Mat Mall Warsan 3, Dubai

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By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.